Informativa sui rimborsi

We want you to be completely satisfied with your purchase from our online shop. If for any reason you are not satisfied with your purchase, we offer a hassle-free refund policy.

You may request a refund within 30 days of receiving your order. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.

To initiate a refund, please contact our customer service team by email or phone. We will provide you with instructions on how to return the item to us. You will be responsible for the shipping costs associated with the return.

Once we receive the item and confirm that it meets our refund policy requirements, we will issue a refund to the original payment method. Please note that it may take several business days for the refund to appear on your account.

If the item you received is defective or damaged, please contact us immediately. We will work with you to resolve the issue as quickly as possible. In some cases, we may provide a replacement item or issue a refund.

Please note that we cannot offer refunds for personalized or custom-made items, unless they are defective or damaged. Additionally, we cannot offer refunds for gift cards or digital products.

If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help!